Last updated: May 24, 2026

Terms of Service

This is the initial version of our Terms of Service. We may revise these terms as the product evolves and will note material changes here.

The short version. Use SynQUS to schedule meetings; don't use it to harass people, spam, or do illegal stuff. You're responsible for what happens under your account. The service is provided as-is and we cap our liability at the fees you've paid us. We can change or end the service with reasonable notice.

1. Agreement

By creating an account or using the SynQUS service (the “Service”), you agree to these Terms of Service (“Terms”). If you don't agree, don't use the Service. If you're using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. The service

SynQUS is a scheduling platform for individuals and teams. Features include connecting calendars (Google, Microsoft, Apple), creating bookable links, coordinating group availability, and generating meeting briefs and follow-ups. Available features depend on your plan tier.

We may change, add, or remove features over time. We'll make reasonable efforts to give notice of material changes that affect features you actively rely on.

3. Your account

You agree to:

Provide accurate account information and keep it current.
Keep your login credentials confidential and notify us promptly of any unauthorized use.
Be responsible for all activity that occurs under your account.
Use the Service only for lawful purposes consistent with these Terms.

4. Acceptable use

You agree not to:

Use the Service to send spam, harass, threaten, or defraud anyone.
Upload or transmit malicious software, phishing content, or material that infringes others' rights.
Attempt to interfere with the security or integrity of the Service or any other user's account.
Reverse engineer, scrape, or otherwise circumvent technical restrictions in the Service.
Resell the Service or use it to operate a competing scheduling product.

We may suspend or terminate access for material or repeated violations, with reasonable notice where practical.

5. Plans, payment, and refunds

We offer a free tier and paid plans. Pricing for paid plans is shown on our pricing page and is in U.S. dollars unless otherwise noted. Paid plans renew automatically until cancelled.

Payments are processed by Stripe; you authorize us to charge your payment method on file for the applicable fees. If a charge fails, we may downgrade your account to the free tier until payment is resolved.

Cancel anytime through your account billing settings. Cancellation takes effect at the end of the current billing period. We don't generally offer refunds for partial periods, but if you believe you've been charged in error, email billing@synqus.ca and we'll review the situation.

6. Your content

You retain all rights to the content you provide to the Service (account info, calendar data, meeting metadata, custom branding, etc.). You grant us a limited license to use that content solely as needed to provide the Service to you and the people you've authorized.

We will not use your content to train machine-learning models for any purpose other than improving the features you've enabled (for example, the Preference Learner that infers your scheduling rhythm).

7. Intellectual property

SynQUS, the SynQUS logo, and the software and design of the Service are owned by us. These Terms don't transfer any of those rights to you beyond the limited right to use the Service.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

9. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

10. Indemnification

You agree to defend and indemnify us against claims arising from (a) your violation of these Terms, (b) your misuse of the Service, or (c) your violation of any third-party right.

11. Termination

You can terminate your account at any time through account settings or by emailing us. We can suspend or terminate your access if you materially violate these Terms or if we discontinue the Service, in which case we'll provide reasonable notice where practical.

On termination, your right to use the Service ends. Sections that by their nature should survive termination (Sections 6–10, 12) survive.

12. Governing law

These Terms are governed by the laws of Canada, without regard to its conflict-of-laws principles. Disputes will be resolved in the courts of competent jurisdiction in Canada, except that either party may seek injunctive relief in any court of competent jurisdiction.

13. Changes to these terms

We may update these Terms from time to time. Material changes will be reflected in the “Last updated” date at the top of this page, and where appropriate we will notify you by email or in-app message. Continued use of the Service after a change constitutes acceptance of the updated Terms.

14. Contact

Legal questions or notices: legal@synqus.ca. General support: hello@synqus.ca.